Refund Policy
Last Updated: March 2026
Eligibility for Refunds
A transfer may be cancelled and refunded only if:
- The funds have not yet been paid to the recipient
- The transaction has not been processed by payout partners
Refund Processing
Refunds may be issued to the original payment method and may be subject to:
- Transfer fees
- Exchange rate differences
- Bank processing times
Non-Refundable Transactions
Transfers cannot be reversed if:
- The recipient has already received the funds
- The transaction was completed successfully with correct information
- Fraud or misuse is suspected
Processing Time
Refunds typically take 3–10 business days, depending on banking partners.